Agenda: Malaysia - 19 June 2025

08:20

Registration

08:55

Chairperson’s Opening Remarks

Anant Shivraj, Managing Director and Partner, BCG

09:00

2025 Outlook – Opportunities And Challenges for Malaysia’s Data & AI Landscape

• Capitalising on vast opportunities for growth
• Adapting to the evolving landscape and customer demands
• Embracing a data-driven approach

Krishna Feron, Chief Data Analytics Officer & Director of Transformation, L'Oréal Malaysia | Singapore

09:20

Accelerating AI Innovation: The Role of Confluent in Real-time Data processing

Karthikayan Muthuramalingam, Solutions Engineer at Confluent

09:40

A Standardised Approach To Data Governance

• Creating a consistent and proper handling of an organisation's data
• The 4 pillars of data quality, data stewardship, data protection and compliance, and data management
• Aligning data governance with core business goals and objectives

Margaret Moey, Head of Data Management Office, UOB Malaysia

10:00

Your Conclusions Are Probably Wrong

Humans are naturally inclined to insert personal interpretation into conclusions. Humans are not robots - our ability to insert biases into our decision-making process is natural. Unfortunately, this can also fundamentally invalidate our conclusions. How can we interpret data and what do we need to improve? Increasingly so, the correct application and interpretation of data is incredibly important.

In this talk – Dr. Shidan Murphy will present evidence on the danger of applying biases into data interpretation. He will show how you can be easily led to draw totally wrong conclusions. In addition, he will provide guidance on best practices when deploying AI agents and LLMs to eliminate data hallucinations.

Dr.Shidan Murphy, Global Director, Banking and Financial Services, Altair

10:20

Morning Refreshments & Networking

10:50

How AI & Analytics Work for a New Startup

Bee Teng Lim, Head of Data Science & Analytics, GXBank

11:10

The New Tableau

Are you really data driven or just using data to confirm choices you have already made? How do insights drive decisions by starting with ‘why’.

Pras Moorthy, Regional VP Sales, Tableau

11:30

Panel Discussion: The Modern Data-Driven Organisation

• The importance of data quality
• Creating a standardised approach to balance enterprisewide and business-area governance
• Building a data-driven culture to drive digital transformation

Moderator:

Anant Shivraj, Managing Director and Partner, BCG

Participants:

Mohamed Diab, Chief Data Officer, TIME dotCom Berhad

Usha Balasundaram, Head of Data Governance, S&P Global

12:20

Lunch & Networking

13:30

Introduction to AI Governance

• Developing an AI Governance Framework
• Challenges and lessons learned

Jasmine Yong, Head of Data Governance & Enablement, AmBank Group

13:50

Unlocking SME Growth With Digital

• The Power of AI in Business Acceleration
• Financing the Future of Entrepreneurs

Mohd Azil Noor Salleh, Head, Data Architect & Analytics, SME Bank Malaysia

14:10

Building An Internal Digital Academy: From Curiosity to Capability

• Designing Data Translator Programmes that create business impact
• Marketing and engagement as a critical lever in learning and development

Anisha Pradhan, Head, Digital Academy, SD Guthrie

14:30

Afternoon Refreshments & Networking

15:00

Empowering Contact Centre Agents with GenAI ChatBot

• Implementation of Generative AI in Business
• Addressing Challenges and Opportunities
• Evaluation and Future Vision

Ahmad Murad, Data Analytics COE, Bank Islam Malaysia Berhad

15:20

Panel Discussion: Unlocking The Value Of Data

• Exploring challenges in data monetisation
• Deriving sustainable value from data by treating it as a product
• Incorporating AI applications into the data practice

Moderator:

Devansh Anand, Partner, BCG

Participants:

Ts. Jacky Cheong, Head of Enterprise Data Governance, Celcom Digi

Mohd Azil Noor Salleh, Head, Data Architect & Analytics, SME Bank Malaysia

16:00

Chairperson’s Closing Remarks

Devansh Anand, Partner, BCG