Agenda: Singapore - 17 July 2025

08:20

Registration

08:55

Chairperson’s Opening Remarks

09:00

2025 Outlook – Opportunities And Challenges for Singapore’s Data & AI Landscape

• Capitalising on vast opportunities for growth
• Adapting to the evolving landscape and customer demands
• Embracing a data-driven approach

09:20

Available for Diamond Sponsor

09:40

The New Nexus of Forces

• Harnessing Data, Cloud, AI, Cyber
• The new pillars that are fundamental to business transformation

Deep Thomas, Group Chief Data and Analytics Officer, Nomura

10:00

Reserved for Sponsor

10:20

Morning Refreshments & Networking

10:50

The Transformation of the Chief Data Officer Role

• More than data governance
• Driving end-to-end innovation and bridging the gaps
• Modern CDOs are doing both “defend and transform”

11:10

Reserved for Sponsor

11:30

Panel Discussion: The Modern Data-Driven Organisation

• The importance of data quality
• Creating a standardised approach to balance enterprisewide and business-area governance
• Building a data-driven culture to drive digital transformation

Moderator:

Participants:

Gaurav Dixit, Director, Head of Data & Analytics, Technology and Shared services for Southeast Asia, Unilever

12:10

Reserved for Sponsor

12:30

Lunch & Networking

13:30

Implementing An Effective Data Strategy To Enhance Customer Experience

• Leveraging data analytics to better understand the customer journey
• Harnessing customer data and actionable insights for a holistic customer-focused strategy
• Measuring the effectiveness of customer initiatives

Eugene Teh, Deputy Chief Data Officer, SMRT Corporation Ltd

13:50

Reserved for Sponsor

14:10

Leveraging Predictive Analytics to Optimise Customer Experience in Banking

• Leveraging data analytics to better understand the customer journey
• Harnessing customer data and actionable insights for a holistic customer-focused strategy
• Measuring the effectiveness of customer initiatives

Ahmed Muzammil, AVP (Data Hub / Advanced Analytics), Bank of Singapore

14:30

Afternoon Refreshments & Networking

15:00

Panel Discussion: Unlocking The Value Of Data

• Exploring challenges in data monetisation
• Deriving sustainable value from data by treating it as a product
• Incorporating AI applications into the data practice

Moderator:

Participants:

Varun Sharma, APAC Head of Data & Analytics, The HEINEKEN Company

Rajnish Kumar Singh, Head of Data Office, Maybank Singapore

15:30

Chairperson’s Closing Remarks