08:20 | Registration |
09:00 | Chairperson’s Opening Remarks Il-Dong Kwon, Head of BCG Vietnam, Managing Director & Partner |
09:20 | From Data Chaos to Customer Impact: Turning Analytics into Real Business Action - Why most data & AI initiatives fail to create business action — and how to fix that
- From raw data to customer impact: what works (and what doesn’t) in large enterprises
- Lessons from banking: how to align data, tech, and business teams to drive outcomes
Thuong Nguyen, Deputy Head of Data & AI Division, VietinBank |
09:40 | Implementing An Effective Data Strategy To Enhance Customer Experience - Leveraging data analytics to better understand the customer journey
- Harnessing customer data and actionable insights for a holistic customer-focused strategy
- Measuring the effectiveness of customer initiatives
Tuan Tran, Chief Data Officer, MBS - MB Securities JSC |
10:00 | Morning Refreshments & Networking |
10:40 | HomeCredit VN – The transformation journey to Data-driven Organization Luu Man Quang, Head of Portfolio Management and Data Science, Home Credit Vietnam |
11:00 | Unbundling of the Cloud Data Warehouse - Learn how to modernize your data stack by integrating open-source technologies and data lake standards as alternatives to traditional cloud data warehouses, while understanding how these architectures support AI-driven analytics and innovations
- Discover the evolution of the modern data warehouse, exploring how technologies like ClickHouse and Iceberg are driving trends such as open table formats, decoupled storage and compute, and real-time analytics that modernize data management
- Understand strategies to avoid vendor lock-in and tackle performance bottlenecks by adopting open, interoperable data architectures that enable seamless integration of AI tools and models
Rana Banerji, Sales Leader, ASEAN and Asia, ClickHouse |
11:20 | Panel Discussion: The Modern Data-Driven Organisation - Creating an effective data ecosystem
- Implementing a standardised approach to balance enterprisewide and business-area governance
- Building a data-driven culture to drive digital transformation
Moderator: Luan Nguyen, Principal, BCG Vietnam Participants: Koustuv Banerjee, Head - Advanced Analytics and Business Intelligence, Techcombank Leos Gregor, Chief Risk Officer, Home Credit Vietnam Freddy Dinh, Head of Data and Analytics Technology Solution, Vietnam International Bank |
11:50 | Lunch & Networking |
13:20 | Panel Discussion: Data-Driven Decisions: Turning Insights Into Impact - The rise of real-time analytics
- Addressing data silos and improving data quality with AI
- Self-service vs centralized analytics teams
- Metrics that matter: What KPIs are most useful?
- Challenges and Skills needed in the next 5 years
Moderator: Hieu Nguyen, Principal Data Engineer, Data Engineering Platform, Grab Participants: Nam Hoang, Head of Data Analytics & Insights, Prudential Vietnam Trang Vu, Deputy Head of Data & Analytics, HDBank Thanh-Hao Nguyen, Head of Data Science, VPBank |
13:50 | Unlocking Actionable Insights with Agentic Analytics - Many companies are data-rich but insight-poor, struggling with fragmented data
- Tableau Next ushers in agentic analytics, moving beyond traditional BI
- Tableau Semantics ensures trusted, context-aware AI with unified business logic
- Pre-built analytics skills and intelligent apps enrich agents across workflows
Hung Le, Founder and CEO, OMN1 |
14:10 | Leveraging AI to enhance demand forecasting within rapid D2C e-commerce channels - Demonstrate a strong understanding of the rapidly evolving e-commerce landscape and retail sector, with particular emphasis on the unique challenges and opportunities present within the fast-moving consumer goods (FMCG) industry
- Introduce advanced artificial intelligence (AI) models designed to enhance demand forecasting accuracy and responsiveness in direct-to-consumer (D2C) e-commerce channels
- Implement effective change management strategies by acting as a change agent, including comprehensive stakeholder engagement and targeted training initiatives to ensure teams are equipped to adopt and maximize the benefits of AI-driven forecasting solutions.
Huy Truong, Head of Data & Analytics, L'Oréal |
14:30 | Afternoon Refreshments & Networking |
15:00 | Panel Discussion: Unlocking The Value Of Data - The reality and myths of data monetisation
- Deriving sustainable value from data
- Incorporating AI applications into the data practice
Moderator: Hieu Nguyen, Principal Data Engineer, Data Engineering Platform, Grab Participants: Ha Nguyen, Director of Prediction AI program cum Head of Integrated Risk Management, Asia Commercial Bank Alex Tran, Director of AI, OCB Bank Courtlin Holt-Nguyen, Head of Data and AI, QIMA |
15:30 | Chairperson’s Closing Remarks Il-Dong Kwon, Head of BCG Vietnam, Managing Director & Partner |
